Privacy Policy

Effective date: 08 April 2026

1. Data controller

Controller: Quelthorkhap

Address: Unit Dublin 11, 106 Lagan Rd, Dublin 11, Ireland

Email: assist@quelthorkhap.world

Phone: +353 86 416 9963

2. Applicable law

This notice is prepared under Regulation (EU) 2016/679 (GDPR), the Data Protection Act 2018 (Ireland), and related Irish data protection guidance.

3. What data we collect

• Identity and contact information submitted in forms (name, email, message content).
• Technical and security data (IP logs, browser data, and device information).
• Cookie preference records and consent timestamps.

4. Why we process personal data

• To respond to enquiries and deliver requested communication.
• To secure and maintain the website and prevent misuse.
• To meet legal and regulatory obligations.
• To measure website performance where consent has been provided.

5. Legal bases

Depending on the activity, we rely on consent, legitimate interests, contractual necessity (pre-contract enquiries), and legal obligations.

6. Recipients and processors

We do not sell personal data. Where third-party processors are used (for hosting, analytics, and support operations), processing is limited to what is necessary under data processing agreements.

7. International transfers

If data is transferred outside the EEA, we apply safeguards such as adequacy decisions or Standard Contractual Clauses and supplementary controls where required.

8. Retention periods

• Contact enquiries: up to 12 months after closure.
• Security logs: up to 12 months unless required longer by law.
• Cookie consent records: up to 6 months, then renewed.

9. Your rights

You may request access, rectification, erasure, restriction, portability, objection, and withdrawal of consent at any time where consent is the legal basis.

10. Complaints

You may lodge a complaint with the Data Protection Commission (Ireland): www.dataprotection.ie.

11. Contact for privacy requests

Email privacy requests to assist@quelthorkhap.world. We may request identity verification before fulfilling rights requests.